Synway UC200 IP PBX Voice Logger

The UC200 Voice Logger is embedded in UC200 IP PBX. It supports concurrent recording of up to 60 IP Trunks, 300 IP Extensions. The UC200 built-in with 4 PSTN Trunk Ports and 2 Single Line Extension Ports. Telephone conversation via trunks and extensions are able to record and store in the built-in 8G internal flash storage or extendable external storage via TF Card and USB storage.

The UC200 Voice Logger allowing you to monitor and improve your customer service quality delivered by your local and remote customer service agents. Recordings of customer interactions provide a vast amount of intelligence about your customer satisfaction, front-line agent performance, and revenue opportunities of your business.

The UC200 Voice Logger provides access and administration via a Web-based interface. Authorized users can access recorded interactions filtered by extension, date and time, dial number, caller ID and trunk number.

The UC200 offers a set of comprehensive features, including customizable call-routing, multi-level IVRs, call queues, auto-attendant, call detail records (CDR), recording server, voicemail and many more.